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    Warranty

    Warranty

    ReinaRebuilds LLC

    Remanufactured Engines Limited Warranty

    Summary

    A)  Gasoline and Diesel Engines for personal vehicles are warranted for 36 months or up to  60,000 miles, whichever happens first.
    B) Engines for Commercial Vehicles are warranted for 24 months or up to 40,000 miles, whichever happens first.
    C) Modified and/or High-Performance Engines for vehicles without aftermarket turbocharger or supercharger are warranted for 6 months or up to 10,000 miles, whichever happens first. D) All engines are sold in exchange for a core (used/old engine) in good condition to be rebuilt. If core payment was not part of original transaction, Reina Rebuilds LLC has the right to examine the engine core after receiving it from customer and to send out an invoice for the core fee if the core has substantial damage and cannot be rebuilt.
    E) Warranty is automatically voided if customer has any outstanding (unpaid) invoices.
    F) Following requirements must be met to qualify for warranty:
    a. Engine must be installed at an auto repair shop registered with the state (tax exempt) and a copy of the installation receipt must be available in the event of a claim.
    b. Engine can be “shelf-installed” by a professional mechanic but copy of degree or professional certification must be provided to us in the event of a claim.
    c. Engine installation must include the replacement of water pump, thermostat, water hoses, spark plugs and belts. Proof of purchase of new parts must be made available in the event of a claim.
    d. Installing mechanic must verify and produce a written record that fuel injectors (if applicable), radiator, radiator fan clutch (if applicable) and all cooling system components are in good working order. This written record must be dated and signed by the mechanic and available upon request.
    e. Conventional oil must be used to start new engine and for first oil change at 500 miles. Receipt for oil change (service and/or parts) must be available in the event of a claim.
    f. Second oil change must be completed at 1,000 miles and use of conventional oil would be optional at this time. Receipt for oil change (service and/or parts) must be available in the event of a claim.
    g. During the life of the engine, oil and oil filter change must be completed every 3,000 miles if using conventional or every 5,000 if using Synthetic oil. Receipt for every oil change (service and/or parts) must be available in the event of a claim.
    h. If vehicle receiving the new engine has more than 100,000 miles, the following requirements may be applicable: i. If vehicle has a plastic intake manifold, the intake manifold must be replaced as part of the installation of the new engine. ii. If vehicle has cylinder deactivation system, each cylinder deactivation solenoid must be replaced as part of the installation of the new engine.
    G) In order to activate the engine warranty, items listed below (picture or scanned version) must be emailed to [email protected] or sent via text message to 480-269-0184. If you fail to comply with this requirement, the warranty is voided, and Reina Rebuilds LLC is not responsible answer any inquiries related to a potential warranty claim.
    a. Picture of vehicle, VIN and odometer of the vehicle that received the new engine.
    b. Receipt from state-registered auto repair shop that completed the engine installation. Or copy of degree or professional certificate from mechanic that performed the installation.
    c. Receipt listing all new parts replaced as part of the engine installation. d. Written statement from mechanic to confirm proper condition of fuel injectors, radiator, radiator fan clutch (if applicable) and all cooling system components that were not replaced.

    2. What is Covered Under This Warranty?

    This limited warranty covers the failure of the remanufactured engine due to defects in materials and/or workmanship of the product and for a period (months) and/or usage (mileage) based on application and as described below. Your warranty begins on the original purchase date and does not renew.

    3. What is NOT Covered Under This Warranty?

    This warranty does not cover damage or loss due to the following:
    A. Damage caused by installation or related vehicle problems is not covered, as well as installation in a vehicle for which it was not designed or purchased for. (Example: the engine must be ordered for the exact vehicle in which it is installed). Also, you must replace the engine with the same displacement as the original engine (VIN specific).
    B. Misuse, maintenance neglect, abuse, vandalism, abnormal operation, environmental conditions, or accidents. Internal modification with aftermarket performance parts or the use of Nitrous (NOS).
    C. Overheating of this engine voids any warranty for labor or replacement. All vehicles are equipped with warning devices (gauges and lights), please be sure they are operational.
    D. Damage caused by lack of lubricants or fluids that lead to engine failure will void the warranty. You are asked to maintain your vehicle at regular intervals and be able to provide us with those service records. Fuel washing, or any other dilution of the engine lubricant can void warranty. Damage from electrolysis or where periodic maintenance services required by the manufacturer have not been performed can also void warranty.
    E. Failure caused by components or parts not furnished as part of the remanufactured engine.
    F. Damage to the engine caused by detonation or pre-ignition.
    G. Damage caused to engine thrust bearing from defective torque converters, clutch assemblies, engine or transmission mounts.
    H. Applications using aftermarket turbochargers or superchargers do not qualify under this warranty.
    I. Vehicles and engines used for racing purposes are not covered. J. Any engine repairs not authorized or approved by the Reina Rebuilds LLC will void the warranty and engines removed without approval will not be covered by this warranty.

    4. How Long Does the Coverage Last?

    Your warranty begins on the original date of purchase and does not renew. The length of the term is based on usage and application as listed below.
    A. Gasoline and Diesel Engines for personal vehicles are warranted for 36 months and 60,000 miles.
    B. Engines for Commercial Vehicles are warranted for 24 months and up to 60,000 miles.
    C. Modified and/or High-Performance Engines without aftermarket turbocharger or supercharger are warranted for 6 months and up to 10,000 miles.
    D. Warranty is not applicable for any engine installed in a vehicle with an aftermarket Turbocharger or Supercharger.
    E. Engines used for marine applications have no warranty. F. This warranty excludes motor homes and emergency vehicles (ambulance, fire trucks, police vehicles).

    5. Who Gets the Benefits of this Warranty?

    This warranty is extended only to the original purchaser and cannot be transferred to anyone at any time. Engines purchased by the installer are warranted to the installer only. You must be able to provide purchase receipt in your name for any warranty consideration. Without this receipt, no warranty will be offered.

    6. What Will the Reina Rebuilds LLC Do?

    a) If the engine fails due to a defect in materials or workmanship included with the original product, Reina Rebuilds LLC will, at their discretion, either replace the engine, self-perform any necessary repairs or pay for repairs or engine replacement to be completed by a registered shop.
    b) Only those parts furnished by Reina Rebuilds LLC will be replaced or repaired.
     c) For engines installed at a state-registered (tax exempt) shop/garage, in the event of necessary repairs or engine replacement:
     i. If approved in advanced by Reina Rebuilds LLC, labor will be reimbursed at a rate of no more than $80/hour and based on the number of hours as established by AllData Estimating Software and up to a maximum amount of $1,600.
     ii. If approved in advanced by Reina Rebuilds LLC, any parts will be reimbursed at a fair market value and with 0% mark-up.
    d) For engines “self-installed” by a certified mechanic, in the event of necessary repairs or engine replacement:
    i. If approved in advanced by Reina Rebuilds LLC, labor will be reimbursed at a rate of no more than $40/hour and based on the number of hours as established by AllData Estimating Software and up to a maximum amount of $800.
    ii. If approved in advanced by Reina Rebuilds LLC, any parts will be reimbursed at a fair market value and with 0% mark-up.
    e) Reina Rebuilds LLC will approve claims only after having the opportunity of in-depth technical discussions with installing mechanic and/or after the opportunity of performing their independent evaluation.
    f) The warranty does not cover reimbursement for rental vehicles, customer’s personal and/or professional time or any other cost impacts potentially related to the downtime of a vehicle.

    7. What Must I Do to Protect My Warranty?

    You must pay all outstanding invoices for the purchase of the engine. No benefits, payments, repairs, replacements, or remedies are available under the warranty while any invoices for the purchase of the engine remain outstanding.

    Immediately after discovery of any problem, and prior to the expiration of the warranty period, you must follow the procedures listed below. Failure to do so will void your warranty!
    A. Discontinue use of the vehicle if necessary and BEFORE the engine overheats!
    B. Contact YOUR INSTALLER and ask him to diagnose the problem. If they determine that the problem may be factory related, call Reina Rebuilds LLC at (480) 269-0184.
    C. Please have your purchase receipt available at the time of the call. This will be necessary to process your claim.
    D. At the time of your call, we will connect you with a technical expert to assist you and your mechanic in getting the problem resolved quickly. Your mechanic may be asked to conduct a test to determine the exact problem thereby simplifying the repair process. The cost of this test will be at your expense until the problem is determined to be factory related.
    E. If repairs are approved, all removed parts must be retained and returned to Reina Rebuilds LLC. No claims can be paid or replacement parts supplied unless these parts are returned.
    F. If you are missing any parts when the engine is delivered, please contact us immediately so we can provide them for you.
    G. All engines come stamped with the engine serial number. If this number is removed or tampered with, the warranty is void!

    8. Limit on Remedies

    The warranty DOES NOT COVER or provide payment or reimbursement for the following or any other incidental or consequential loss or damage.
    A. Initial startup: Valves must be readjusted to manufacture’s specifications. Due to various component designs, cylinder head re-torque may or may not be required in your particular application. Refer to factory shop manual for the proper procedure for your engine type.
    B. Replacement of any fluids or other substances, tune-ups or replacement of belts, hoses or maintenance items, towing charges, vehicle rental, substitute transportation, lodging, or communication expenses.
    C. Diagnostic time, service calls, or labor (except as set forth above).
    D. Loss of time, income, sales or profits, loss of use of the vehicle, lift, dock, or storage fees.
    E. Gaskets or other parts or items associated with, but not included with the engine.
    F. Any action for bringing suit must be commenced within 6 months following the time the breach is discovered or should have been discovered.

    9. How Long Does State Law Relate to this Warranty

    This warranty gives you specific rights and you may have other rights, which vary from state to state. Reina Rebuilds LLC does not make any other warranty beyond that provided in this limited warranty. It supersedes all prior agreements or representations whether oral or written. Reina Rebuilds LLC does not authorize any person to vary in any way, the terms, conditions, or exclusions of this warranty. Should any disclaimer or remedy limit in this warranty be declared or become invalid or unenforceable because of any laws, the remaining terms and conditions shall remain in full force and effect.